Customer Service Standard Famous Quotes & Sayings

2 Customer Service Standard Famous Sayings, Quotes and Quotation.

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The customer service agents who accepted the defaults of Internet Explorer and Safari approached their job the same way. They stayed on script in sales calls and followed standard operating procedures for handling customer complaints. They saw their job descriptions as fixed, so when they were unhappy with their work, they started missing days, and eventually just quit. The employees who took the initiative to change their browsers to Firefox or Chrome approached their jobs differently. They looked for novel ways of selling to customers and addressing their concerns. WhenAdam M. Grant Customer Service Standard Sayings By Adam M. Grant: The customer service agents who accepted the defaults of Internet Explorer and Safari approached their
To achieve consistently terrific customer service, you must hire wonderful people who believe in your company's goals, habitually do better than the norm and who will love their jobs; make sure that their ideas and opinions are heard and respected; then give them the freedom to help and solve problems for your customers. Rather than providing rules or scripts, you should ask them to treat the customer as they themselves would like to be treated - which is surely the highest standard.Richard Branson Customer Service Standard Sayings By Richard Branson: To achieve consistently terrific customer service, you must hire wonderful people who believe in your